ClearDesk FAQ
Collaborate seamlessly with your remote team member through a dedicated client hub. Get real-time visibility into your projects and communicate effortlessly, share feedback, review progress, and stay connected!
Global Staffing
A remote team member is a dedicated professional who, although not physically near you, can be an incredible help to you in a variety of ways! This remote team member will work with you directly and get to know your schedule, preferences and needs very quickly. They will learn to anticipate your needs to allow you to focus on what you want to accomplish!
Our remote team members are skilled in a wide range of tasks tailored to their specialization and your business needs. They ensure clear communication and deliver exceptional service in different areas, including administrative support, real estate assistance, scheduling, recruitment, social media management, web applications, and more. Additionally, our San Diego-based management team is always available to provide support and handle any escalations if needed.
At ClearDesk, we offer a wide variety of remote team member roles to fit your business needs. Here’s how we can support you:
Expert Roles:
CAD Designer
Graphic Designer
SEO Specialist
Specialized Roles:
Sales Development Representative (SDR)
Marketing Coordinator
Real Estate Admin Assistant
Executive Assistant
Customer Service Coordinator
Legal Assistant
Bookkeeping Assistant
E-commerce Assistant
Scheduler
Recruiter
Project Coordinator
Real Estate Marketing Assistant
Human Resources Assistant
Social Media Specialist
Real Estate Assistant
Can’t find the role you’re looking for? No problem! We’re dedicated to finding the perfect match for your unique needs. Don’t hesitate to reach out, we’re here to answer your questions and help with any concerns.
Yes, you do! We handpick a remote team member tailored to your needs, ensuring you work with the same person who learns your business and expectations over time. Your team member is fully dedicated to your tasks during their scheduled hours, becoming an increasingly valuable part of your team.
Our team members are located all around the world but mostly in the Philippines. They are fluent in professional English, and many bring multilingual skills along with expertise in various domains. We thoroughly vet and train all team members to ensure they are skilled, professional, and service-oriented. No matter where they’re based, they’ll integrate seamlessly into your workflow and feel like a natural extension of your team.
Yes, you can. If your current team member isn’t the right fit, simply reach out to us. We’ll promptly match you with someone better suited to your needs and expectations.
Your satisfaction is our priority and if you decide to discontinue our services, simply let us know.
To terminate service, we require a written request minimum of 5 business days before the beginning of the next service period.
For further details, please refer to our Terms & Conditions in the footer
If you exceed your plan’s allotted hours, additional hours will be billed at your standard hourly rate.
No, we do not charge a setup fee. Your monthly fee is the only cost!
As a monthly membership service, our remote team members are scheduled to be available to you during the hours contracted. Unused hours do not roll over, as this structure ensures your team member is ready to support you each month. If you have any questions or need adjustments, we’re always happy to assist!
Our remote team members typically work standard business hours, Monday through Friday, aligned with your preferred time zone. If your project requires weekend or evening hours, we can coordinate with them to accommodate your schedule.
Our team observes major U.S. holidays. We try to maximize the productivity of our team members during work hours, so major holidays are usually a good time to also give them the opportunity to rest and be with family and friends. Our remote team members are part of our family and therefore their health and happiness are a top priority!
- New Year's Eve
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Day Before Thanksgiving
- Thanksgiving
- Day After Thanksgiving
- Christmas Eve
- Christmas Day
When a holiday falls on a weekend, ClearDesk will follow the U.S federal day of observance.
Absolutely! A scheduler or executive assistant is ideal for managing scheduling needs. They can coordinate phone calls, meetings, and appointments while keeping your calendar organized and up to date. Whether you use Google Calendar, Outlook, or another platform, simply share and grant access to them, and they'll take care of the rest with precision and ease.
Yes! Roles like Sales Development Representative (SDR), Customer Service Coordinator, or Executive Assistant can handle outbound calls on your behalf. Whether it’s contacting vendors, making reservations, or placing other types of calls, we ensure everything is done exactly how you need. Simply provide the details, and your assistant will take care of the rest!
Managing inbound phone calls is part of the role of a Customer Service Coordinator, Executive Assistant, or even Real Estate Admin Assistant . They can handle calls professionally, follow your provided FAQs or canned responses, and log details into your CRM or ERP system for your review. Just set the parameters, and they’ll take care of the rest!
Absolutely! Keeping your inbox organized is a core responsibility of an Executive Assistant. They can read, send, delete, filter, and create rules for messages on your behalf, ensuring your email stays tidy and manageable. It’s an excellent way to stay on top of communication without the hassle!
A Marketing Coordinator or Executive Assistant can skillfully edit and format your presentations. Using tools like Google Slides or PowerPoint, they can work with your provided content, images, and instructions to create polished, professional presentations for personal or business use.
Yes! All our remote team members are trained in using project management tools and specialized software to support your needs effectively. However, if you’re looking for advanced expertise, the Project Coordinator role is highly skilled in these tools and can expertly manage complex workflows.
Every team member undergoes rigorous certification and specialized training to ensure they’re ready to assist you from day one. With your guidance and instructions, they’ll quickly adapt to your preferred platforms and processes!
U.S. Recruiting
A staffing agency connects businesses with top-tier talent for temporary, permanent, or project-based roles. At ClearDesk, we go a step further. We’re a modern staffing partner that blends personalized service with streamlined technology to match you with exceptional candidates—whether you’re hiring locally in the U.S. or looking for remote talent worldwide. Our hands-on approach ensures seamless recruitment, compliance, and payroll—all handled for you.
Working with ClearDesk is refreshingly simple:
Discovery Call – We learn about your business, culture, and hiring goals.
Custom Talent Search – Our team sources and screens candidates tailored to your role.
Presenting Top Matches – You review a curated shortlist, interview, and select.
Onboarding & Support – We handle documentation, compliance, and setup. You get ongoing support for continued success.
You stay focused on growing your business—we take care of the hiring details.
ClearDesk U.S. Recruiting specializes in future-focused tech talent. From growing startups to established enterprises, we connect you with the high-level technical roles that drive performance and productivity across industries.
Our sourcing combines the best of both worlds: a curated talent network and custom search. We vet thousands of U.S.-based candidates and leverage assessments, interviews, and industry benchmarks to ensure strong alignment with your specific needs. Every match is backed by data and insight—so you get the right person the first time.
Partnering with ClearDesk means:
• Faster Hiring – Fill roles in days, not weeks.
• Legal Confidence – We ensure all U.S. placements are fully compliant.
• Stress-Free Hiring – We manage the entire process from sourcing to payroll.
• Transparent Pricing – Know exactly what you’re paying, no surprises.
• Retention-Driven – Our U.S. recruiting retention rate is 90%, and we stand by our placements.
If a candidate isn’t the right fit, we’ll rematch you with someone better—fast. Our priority is getting it right, and our 90% retention rate proves it. You can rest easy knowing we’ll stand by every placement.
You can book a free consultation at cleardesk.com through our book an appointment page. One of our specialists will walk you through your options and kick off the hiring process.
We charge a flat fee of $10,000 per role, paid only upon successful placement. There are no hidden markups or surprise charges—just competitive rates that align with your hiring goals. Get a quote after your initial consult.