How a scheduler supports your operations
Coordinate Caregiver Schedules & Changes
Assign and adjust shifts quickly to ensure clients receive timely, uninterrupted care.
Manage Documentation & Compliance
Track caregiver credentials, update records in systems like WellSky/AxisCare, and ensure all licenses and certifications remain current.
Support Recruitment & Onboarding
Assist with background checks, reference verifications, and credential collection to keep the caregiver roster compliant and ready.
Maintain Clear Communication & Reporting
Serve as the liaison between caregivers, clients, and internal teams while delivering accurate daily scheduling and compliance reports.
Why better scheduling means better business
Efficient
Reduce scheduling errors, overtime, and last-minute gaps through proactive planning and system updates.
Compliant
Stay audit-ready by maintaining up-to-date caregiver documentation and meeting all standards.
Collaborative
Strengthen coordination between scheduling, recruiting, and care teams for seamless daily operations.
Reliable
Build trust with caregivers, clients, and leadership through consistent communication and dependable follow-through.
Accurate
Ensure every client receives timely, consistent care with precise shift assignments and compliance tracking.
Caring
Support a culture of empathy and dependability, ensuring caregivers feel valued and clients receive quality care.
What clients are saying about their ClearDesk scheduler
Tom M.
Owner, Interim HealthCare
ClearDesk does a very good job facilitating the hiring of well credentialed candidates for positions like ours (scheduling and client support). We have an outstanding scheduler that has consistently outperformed most, if not all, the employees we had doing this job previously.
We have consistently been thankful for the professionalism and tenacious oversight by our team, which includes Sharmita, Gina, Sean, just to name a few.
Reagan K.
Recruitment Coordinator, Home Instead
ClearDesk has exceeded our expectations in matching the right VA to our company's needs. Our VA is not just a person handling behind-the-scenes tasks; she has become my friend. I also appreciate how ClearDesk maintains close communication with both our company and the VA, ensuring everything runs smoothly.
Cost saving calculator
See how much you can save with ClearDesk's remote team members (RTMs) compared to hiring a U.S.-based full-time employee.