Privacy Policy
Last Modified: August 28, 2025
ClearDesk, LLC ("ClearDesk," "we," "us") provides this Privacy Policy to describe how we collect, use, and protect your information when you visit www.cleardesk.com, book an appointment with us, or communicate with us.
Information We Collect
When you book an appointment or submit a form on our website, we collect the information you provide, including your name, email address, phone number, and company name. We also collect standard website usage information such as pages visited and browser type.
How We Use Your Information
We use the information you provide to schedule and conduct your appointments, send appointment confirmations and reminders (by email and, where you provide a phone number, by text message), respond to your inquiries, and provide and improve our services.
Text Messaging (SMS)
By providing your phone number when booking an appointment with ClearDesk, you consent to receive appointment reminder text messages from ClearDesk. Message frequency varies (typically one reminder per scheduled appointment). Message and data rates may apply. Reply STOP at any time to opt out of text messages. Reply HELP for help, or contact us at help@cleardesk.com. Carriers are not liable for delayed or undelivered messages.
We do not share, sell, or provide your mobile phone number, text messaging originator opt-in data, or messaging consent data to third parties or affiliates for marketing or promotional purposes.
How We Share Information
We do not sell your personal information. We share personal information only with service providers who help us operate our business (such as scheduling, communication, and CRM platforms), and only as needed to provide our services. All categories of personal information described in this policy are excluded from any sharing with third parties or affiliates for marketing or promotional purposes; this exclusion expressly includes mobile phone numbers and text messaging opt-in and consent data.
Data Security and Retention
We use commercially reasonable safeguards to protect your information and retain it only as long as needed for the purposes described above or as required by law.
Your Choices
You may opt out of text messages at any time by replying STOP. You may unsubscribe from marketing emails using the link in any such email. To request access to or deletion of your personal information, contact us at help@cleardesk.com.
Contact Us
ClearDesk, LLC — help@cleardesk.com — www.cleardesk.com