ClearDesk Announces Launch of Their Franchise Assist Platform
- Zoe Bursch
- Nov 1, 2022
- 3 min read
Updated: May 19
ClearDesk, a leader in back-office outsourcing, has launched Franchise Assist to help franchises hire trained staff and scale easily
SAN DIEGO, November 1, 2022 (Newswire.com) - ClearDesk, a leader in business process outsourcing for small and medium growth businesses, has launched a new program called Franchise Assist. The program is designed for franchisors to help their franchisees "scale and save" with back-office outsourcing solutions.
"What makes this program unique is our franchisors are able to leverage a platform on which we train teams of people specifically to the systems and processes of the franchise and then the franchisee can use our people as a service solution to quickly scale trained team members up or down with the click of a button," said Jeff Amon, partner and Chief Revenue Officer of ClearDesk.
ClearDesk has built a recruiting and training platform that has allowed it to leverage a distributed workforce of tens of thousands of people. Layered onto this talented workforce is a bespoke training system customized to the systems, software, and processes of each franchise. "When we work collaboratively with the franchisor, it allows us to create a scalable solution that can quickly be offered to every franchisee to help them scale and save," said Amon. ClearDesk has worked with numerous franchisors to launch this program successfully.
The Franchise Assist program is perfect for almost all non-food franchises from insurance, retail, service-based companies to real estate brokerages and financial firms. The program can be leveraged and set up by the franchisor as well as the individual franchise. To learn more about Franchise Assist, please visit the Franchise Assist home page here.
About ClearDesk
ClearDesk is a business process outsourcing firm specializing in sales, customer service, and real estate back-office solutions. At ClearDesk, we help both small and big businesses leverage with the help of incredible outsourced talent and build remote teams at very affordable rates. ClearDesk is headquartered in San Diego with back-office teams in Latin America, Philippines, and India.
Frequently Asked Questions
Q: What is ClearDesk's Franchise Assist platform?
A: Franchise Assist is a back-office outsourcing program launched by ClearDesk designed to help franchisors support their franchisees in scaling their operations while reducing costs. The platform allows franchisors to leverage a trained workforce that is customized to the specific systems, software, and processes of their franchise, which franchisees can then access on demand.
Q: How does the Franchise Assist platform allow franchisees to scale their teams?
A: The platform operates as a "people as a service" solution, enabling franchisees to quickly scale trained team members up or down with the click of a button. Because ClearDesk trains staff specifically to each franchise's systems and processes in advance, franchisees can add or reduce support without the typical delays of traditional hiring.
Q: What types of franchises is the Franchise Assist program designed for?
A: Franchise Assist is suited for almost all non-food franchises, including insurance, retail, service-based companies, real estate brokerages, and financial firms. Both franchisors and individual franchisees can set up and leverage the program.
Q: Who can set up the Franchise Assist program — the franchisor, the franchisee, or both?
A: The Franchise Assist program can be initiated and set up by either the franchisor or the individual franchisee. When franchisors work collaboratively with ClearDesk, it enables a scalable solution that can be rolled out across all franchisees within the network.
Q: Where are ClearDesk's back-office teams located?
A: ClearDesk is headquartered in San Diego, California, and operates back-office teams across Latin America, the Philippines, and India. This distributed workforce model allows the company to serve small and medium-sized businesses at affordable rates.
Q: What industries and business functions does ClearDesk specialize in beyond franchises?
A: ClearDesk is a business process outsourcing firm with specializations in sales, customer service, and real estate back-office solutions. The company serves both small and large businesses by helping them build remote teams using outsourced talent.
Q: How does ClearDesk customize its training for each franchise it works with?
A: ClearDesk has built a bespoke training system that is tailored to the specific systems, software, and processes of each individual franchise. This customization is developed through a collaborative process with the franchisor, ensuring that staff are fully prepared before being deployed to franchisees.
